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Meet Our Staff

As our client, you will have a team of highly qualified professionals working for you to provide you with the best coverage for you, your family, or your business.  Building a long-lasting relationship with our clients is our number one priority.

Mike Flanagan

Mike Flanagan

Insurance Agent/Owner

Mike has been an Agent in the insurance industry for over 30 years. He specializes in all Personal Property & Casualty insurance lines, Commercial lines, as well as new and existing customer reviews. He prides himself on his many years of protecting the assets of his policyholders, assisting with claims, and making his customers the #1 priority.

As a broker with access to over 30 carriers, Mike can tailor your insurance coverages to best match your needs at the most competitive prices. Mike is a native of Brecksville, Ohio, and graduated from Baldwin-Wallace College with a Bachelor of Arts in Speech and Communications, with a minor in Business.

When not in the office, you will find Mike boating, traveling to the Gulf Coast, and enjoying his grandchildren (who love golf cart rides with Papa!).

Mary Flanagan

Mary Flanagan


Mary’s focus is on the daily business operations, being a resource and advocate to new and existing customers alike. Her expertise helps to support the delivery of exceptional service to our customers, ensure Compliance and Best Practices, and industry knowledge for products that bring value to our clients.

She has over 25 years in various insurance markets which allows her to help clients to make informed decisions when selecting coverage.

Prior to 2011, she was a Director with UnitedHealthcare specializing in cost containment and an Implementation Project Manager for The Ohio State University Medical Center. Mary is a native of Powell, Ohio, and attended the American Institute of Alternative Medicine.

In her free time, Mary enjoys traveling to sunny beaches, boating, volunteering for military support programs, family time and being “Nana” to her adorable grandchildren.

Michael E. Flanagan

Michael E. Flanagan

Licensed Account Executive & Associate Agent

Michael’s top priority as an agent is giving high-quality service and competitive rates, and a customized experience to each and every customer he works with. With an extensive body of knowledge, and experience in property and casualty insurance, Michael works to enhance his clients understanding of their policies while simplifying the process for them. Most of all, Michael has a strong passion for helping others, and is well-equipped to help you choose the perfect insurance plans for your future.

Michael graduated from Denison University with a degree in communication and also played football for The Big Red. In his free time, he enjoys powerlifting, umpiring softball games, fishing, golf and traveling.

Kim Krist

Kim Krist

Account Manager

Kim is the newest member of Team Flanagan. Although she is new to the agency, she is not new to the industry. Kim has 15+ years of experience in the insurance business and holds a certificate in General Insurance from the American Institute of Insurance Agents.

Her knowledge of the industry and the genuine empathy she expresses towards her clients is unquestionably resolute. We know that she is committed to delivering the same responsive and excellent service you’ve grown to expect and appreciate from Flanagan Agency so you can feel confident that Kim will take care of all of your insurance needs.

In her free time she enjoys spending time with her family going on trips to the beach collecting shells & sharks teeth. True story, she’s also been known to purchase an extra carry on just to bring her treasures home with her. When she’s not taking trips to the beach, she also loves crafting, working on her photography skills, biking, or just taking her cute grand pup for a walk.