We hope this finds you & yours excited to celebrate this holiday season! To best help you, below are our hours and closures during the holidays this year.
- CLOSED: Friday, 12/23 through Monday, 12/26
- Limited Hours & Staffing: Tuesday 12/27 – Thursday 12/29
- CLOSED: Friday, 12/30 through Monday, 01/02/23
We will resume normal hours of operation on Tuesday, January 3rd.
If you need something during this time, see below for ways to get the information or help you need.
Many things you may need can be found on your customer account with us here: My Policy and Account
You can obtain policy info, ID CARDS and even submit a policy change request, all at your fingertips!
Planning to rent a car, buy a car or a beautiful piece of jewelry during this time? Contact us now or during listed open holiday hours above. We will be happy to provide you with the necessary & proper coverage and/or ID card ahead of time. If you need your ID CARD, it can be found on your account with us here: My Policy and Account
Need to make a payment that is due?
Payments made directly to our office can only be processed during the open hours above. If you need a payment made outside of these open times, please call your carrier directly to process on your behalf. Carrier phone numbers for billing can be found on your statement or on our website here: Billing & Payments.
Have a claim? Our claim centers are open 24/7 to assist you. The claims phone number is located on your ID Card or Declarations page. They can also be found on our website here: Carrier Claim Contact Numbers.
If there is an emergency, you can email us with URGENT in the subject line at: email@example.com.
We will occasionally monitor this inbox and address only those true emergencies marked URGENT.
Please note – Emails and voicemails are not a guarantee or binding of coverage and are not considered a received or processed payment. During the limited hours this season, we will also be minimally staffed. Leaving multiple emails and voicemails will delay our response time in getting back to you.
We wish you and yours a joyous holiday and we look forward to serving you in 2023!
Mike Flanagan & Team Flanagan
Office: (614) 602-5770 Fax: (614) 707-4408